wix Reviews
Web Design and Development

Wix

1.7/5 - based on 484 reviews

Wix Overview

Wix has a 1.7-star rating, derived from feedback provided by 484 customers. In the Web Design and Development category, it secures the 2th position out of 236 companies.

Rating

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1 stars

Contact Information

Website

Phone
(415) 358-0857

Address
40 Namal Tel Aviv St., Tel Aviv, Tel Aviv, 6350671, Israel

Contact Wix Customer Service

Wix Reviews

1/5

I have an emergency with my website

I am trying to get in touch with someone to help me with an emergency that just happened on my website and the only customer phone number that they provide cannot be reached I have been paying the premium service on this website for seven years and this is the first time I have needed assistance and I cant get it!!!

1/5

Steal money

I canceled account and they kept charging me without my consent. They have no number or way to contact them. No customer support. They are a joke.

5/5

To make sure my account is ok

Someone scammed send a mail back on June Them numbers is (505) 510-**** my accounts is safe due for renewal on October Not June please notify me with e-mail that my domain and account is fine and this guys is scammers then e-mail domainnetworks.com

1/5

Subscription

Its been 2 month. Can not get any one on the phone. There is no way to communicate. Not even by chat. so ridiculous in today times .

1/5

Can’t contact

I have a problem on a website hosted by Wix. The owner cannot resolve the issue with Wix, so he advised me to contact them. I finally found this pissed customer email and even that does not work! As a website owner, I would never do business with this company!

1/5

WIX IS STEALING MY TRAFFIC TO DIVERT TO THEIR WIX APP

AFTER 3 EMAILS AND 2 MESSAGES ON TWITTER. WIX IS STILL STEALING MY TRAFFIC ON MY PAID WIX SITE!!! I ASK FOR A CEASE AND DESIST TO ASK WIX TO STOP STEALING MY TRAFFIC ON MY WIX WEBSITE THAT I PAY FOR 50.00 FOR A LOUSY NON-RESPONSIVE SITE. WIX ARE THEIVES AND SCAMMERS USING MY TRACKING OF USERS TO STEAL MY TRAFFIC FOR NEW USERS!!! I ASK THAT WIX STOP STEALING MY BREAD AND BUTTER OFF MY TABLE AND ABUSING OF INFO THAT THEY TRACK AND FOR THEIR OWN MONETIZATION OF WIX APP. I DON'T WANT WIX TO TRACK MY DATA ANYMORE. AND STOP BULLYING AND STEALING TRAFFIC NOW!!! I HAVE CALLED YOU TWICE ABOUT STEALING AND I WANT ALL OTHER STEALING TRACKING CODES OFF MY SOURCE CODE NOW!!!

1/5

Can’t speak with anyone live

Cant ever speak to anyone live Horrible customer service I need a call back asap at 260-210-**** now please

1/5

Horrible customer service

We need to make sure that our Wix website can receive pymts from donors / sponsors and the money flows to our Chase bank acct asap

2/5

Its now over 5 days and wix has still not resolved the safety issues with the stealing of my traffic

I noticeD will I was monitoring my site from another phone number that there are many intruders and thieves on my web site, literally stealing my hard-earned traffic! 1- Wix was constantly selling their wix app for FREE on my digital asset without my consent. Very evil and disturbing when I pay then over 40 for a bad nonresponsive wix website. I PAY FOR WIX. 2- I also saw a Facebook ad directly competing with my major keyword!!! These don't stay and leave very quickly. but that is all it takes to distract MY TRAFFIC away, This is also very sick to steal prospects from small businesses while they are a billionaire company. 3-i have told Wix to fix this abuse many times and they always allege they don't understand my problem and don't know. They should upgrade my security and look at installing codes or plugins on my website but NOTHING has been done or recommended. I was not even taken seriously! SURE!! you don't know, it's because you are part of the problem. THEY COMPANIES PAY FOR ADVERTISING AND GET PAID FOR ADVERTISING BUT WANT MY DIGITAL ASSET FOR FREE TO SELL THEIR OWN PRODUCTS AND STEAL MY TRAFFIC WHILE I PAY FOR HOSTING. NICE! 4- I will continue to report abuse by technocrats on small business, but I really think I lost 1000s of dollars and I expect these companies to pay in dollars or karma 100 times for stealing from my table food!!! 5- in between I had additional problems ... one traffic page was not working then for 3 days my online chat was, the best feature WAS NOT WORKING EITHER AND THEY DON'T BOTHER TO WRITE BACK TO FIX BUT THEY PRETEND IT WORKS WITH A PIC OF A CHAT THAT DOESN'T LOOK LIKE MINE!!! I HAVE PICS OF ALL THIS BUT I WILL KEEP IT FOR COURT IF NEEDED. I WANT AT LEAST 5000.00 FOR 6 YEARS OF PATRONAGE AND ABUSE AND MISREPRESENTATION. THIS IS PURE EVIL.

1/5

Cancel Subscription

Problem canceling my subscription ! I have tried several times to cancel but you keep changing my bank account for subscript

1/5

Even customer service email unavailable

no way of reaching anyone. their phones do not work and if you write to their email, the response is that they are no longer answering emails.

2/5

Overdue Refund Transfer

After three months of refund approval / confirmation, Actual transfer didn't occur. There are no practical support channels available with WiX. No human interface to resolve the issue.

5/5

Help designing website

The customer service person help me very much relentlessly, and with full knowledge. She never complained of the time she spent with me it was about two hours. We redesign my website completely to my great satisfaction. Couldnt have asked for more thank you wix, Keep up the good work, you are great.

1/5

Bad company

You are charged people after they have closed their accounts. Unauthorized charges is illegal in the United States.please refund my money

2/5

Dissatisfied of my website created via Wix.com

I just created my website using Wix.com. what's the heck I have a page that states Your fitness guru and saying that I trained people in the San Francisco area. I never did! I went on trying to edit my profile on my website using "managing sections" and turning off everything in the section "about" but in vain. Same thing with the section " shop". I am not paying for having false information on my website, and accessories on it that I do not sell. It needs to be fixed asap, meaning that those two things have to be removed!! Of course, WIX has no customer phone number and no email. Impossible to contact them. Please, help!!

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